21+

tp555 Responsible Gambling — Safety and Protection Are Our Priority

Entertainment is enjoyable only when it stays within control. tp555 believes that building healthy gambling habits is every player's right — and we are here to support you in that.

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Why the 21+ Age Limit Matters

Important: All casino and betting activities at tp555 are strictly for persons aged 21 and above. Minors are completely prohibited from opening an account or taking part in any gaming activity.

Minors are not fully aware of the risks of online gaming and can be particularly harmed financially and mentally. For this reason, tp555 makes age verification mandatory at registration. If a member is found to be under 21, their account will be closed immediately and their balance will be returned.

If you have younger siblings or children at home, make sure they cannot access your login details. Lock your device and never share your password. tp555 places the highest importance on protecting families.

Detailed information on age verification and account protection can be found in our Terms and Conditions. All members are encouraged to read these terms before registering.

Tools to Keep Yourself in Control

tp555 provides several built-in tools that help you set your own limits and play responsibly. Using these features is entirely optional, but we strongly encourage you to activate them.

Deposit Limit

Set a maximum amount you can deposit daily, weekly, or monthly. Once set, the limit takes effect immediately — increasing it requires a 24-hour wait.

Loss Limit

Once you have lost a set amount, your account will automatically stop allowing further bets. This limit can be set separately on a daily or weekly basis.

Session Time Limit

Set a maximum duration for continuous play. When the time is up, the system will send you a break reminder and, if needed, log you out automatically.

Cool-Off Break

Temporarily suspend your account for a set period (from 1 day up to 6 weeks). During this time, no bets or deposits can be made.

Self-Exclusion

If you are experiencing a long-term problem, close your account for 6 months to 5 years or permanently. Once this decision is made, the account cannot be reopened before the set period expires.

Reality Check Reminder

A pop-up message will appear every hour or at set intervals to remind you how long you have been playing and how much you have spent.

Request a Limit

Fill in the form below to send a limit request directly to our support team. Our team is active 24/7 and ready to help in Bengali.

Recognise the Warning Signs

When gambling goes beyond entertainment and becomes a compulsion, certain signs appear. If you notice any of these signs in yourself or someone close to you, seek help promptly.

  • Continually placing more bets to try to recover lost money, and playing beyond your budget.
  • Being unable to stop playing — feeling that things will change if you just play "a little more".
  • Hiding from family or friends how much you are playing or how much money you are losing.
  • Taking out loans, dipping into savings, or diverting money from essential expenses (rent, food) to gamble.
  • Feeling restless, irritable, or anxious when you are unable to play.
  • Spending long periods playing while neglecting work, studies, or family responsibilities.
  • Unrealistic optimism about winning, or feelings of loneliness and depression after a loss.
If you notice two or more of the signs above in yourself or someone else, seek help without delay. Acknowledging a problem is a sign of strength, not weakness.

tp555's Commitment

tp555 is not just an entertainment platform — we believe that responsible business means ensuring the long-term wellbeing of players. You can read more about our values and operations on our About Us page.

We keep every player's information confidential and make their protection our top priority. Our Privacy Policy explains how your personal information is kept secure.

  • Mandatory age verification at registration.
  • Automated risk detection — alerts when unusual playing patterns are observed.
  • Promotional messages stopped when self-exclusion is active.
  • 24/7 live chat and email support in Bengali and English.
  • A trained team who will listen to your concerns with care and sensitivity.
  • Set limits or close your account without any pressure or coercion.

Where to Find Support

If seeking help on your own feels difficult, talk to a family member or a trusted friend. Professional counselling is also available — mental health specialists can provide confidential support on this matter.

tp555 Live Chat

Log in to the site and speak directly with our team via live chat at any time. Support is available in Bengali.

Email Support

Send an email to [email protected]. Your identity will be kept completely confidential.

Family and Trusted People

Talk to someone close in your family. Family members can also contact us directly.

Professional Counselling

Seek help from a mental health specialist or addiction counsellor. This type of service is available at hospitals and clinics in Bangladesh.

Tips for Healthy Play

Follow a few simple rules to keep gambling enjoyable as entertainment. Remember, gambling is not a way to earn money — it is purely a form of entertainment.

Do

  • Set a budget in advance
  • Take regular breaks
  • Set a time limit for playing
  • Play only with money you can afford to lose
  • Seek help immediately if you have a problem

Don't

  • Chase losses to try to win back money
  • Play with borrowed or loaned money
  • Play when under stress or feeling low
  • Play under the influence of alcohol or medication
  • Treat gambling as an alternative source of income
Before each session, ask yourself: "Am I doing this for entertainment, or am I hoping to win back money I lost?" If the answer is the second, stop right now.

Responsible Gambling FAQ

Answers to more common questions on this topic can be found on our FAQ page.

Contact tp555 via live chat or email to request self-exclusion. Let us know your username and your preferred duration (6 months, 1 year, 5 years, or permanent) and our team will close the account as soon as possible. No promotional messages will be sent during the self-exclusion period.

Decreasing a deposit limit takes effect immediately. However, increasing a limit is subject to a 24-hour cooling period — this delay is intentional so that players do not make decisions in the heat of the moment.

Yes, family members can contact our support team. However, for privacy reasons we cannot share account details directly. Our team can advise them on the right steps to take.

A cool-off break is temporary — from 1 day up to 6 weeks — and the account reactivates automatically when the period ends. Self-exclusion is long-term — a minimum of 6 months — and the account cannot be reopened before the set period expires. For serious problems, self-exclusion is the appropriate option.

In addition to age verification at registration, our team monitors suspicious accounts. If an account is found to belong to a user under 21, it will be closed immediately and the balance will be returned.

Yes, all responsible gambling tools — deposit limits, loss limits, session timers, cool-off breaks, and self-exclusion — are completely free and can be used at any time by any registered member.